This CoveritLive chat features a panel of some of our most veteran customer support representatives, who always seek to clarify support policies and procedures, help players to better understand the philosophies that shape how we assist them, and show a bit of the personality behind those GM tags.
While this chat was focused on customer support for World of Warcraft, our panelists were equipped to field some questions about Diablo III and StarCraft II support policies as well.
Click "Replay" on the window below to view the full transcript.
Related Resources:
- Customer Support Knowledge Center
- CS Social Media Channels
http://us.battle.net//wow/en/blog/8134379
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